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Privacy Policy

At Velnyx, we value your privacy and are committed to complying with The General Data Protection Regulation (GDPR) (EU) 2016/679. This means we are transparent about how we collect and use your personal data, and we invite you to review our practices below.

Information We Collect

When you visit www.velnyx.com, we may collect the following information:

  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
  • Data about your browser and device
  • Information about your navigation within the store

We collect this information to fulfill your orders and ensure you receive your packages promptly. Additionally, we use data about your technical equipment and on-site behavior to enhance the user experience of our store and personalize our services for you.

Third-Party Services

We work with trusted third-party companies to provide you with the best possible service. These third parties may access some of the personal data you provide, but only to fulfill their obligations to us. For example:

  • Payment services use your credit card number and name to process payments.
  • Manufacturers and stock keepers use your order details to prepare your packages.
  • Postal services use your name and address to arrange product delivery.
  • Mass mailing services use your email address for subscription emails.

Your Consent

By continuing to browse our webstore after reading this Privacy Policy, you consent to the use of your personal data as described above. If you do not agree to these terms, please refrain from using our website.

Your Rights

You have the right to:

  • Request a copy of the personal data we have collected about you.
  • Ask us to delete your personal data from our system.
  • Withdraw your consent for us to use your data, if you previously agreed to provide it.

Contact Us

If you have any questions or requests regarding your personal data, please email us at: info@velnyx.com.

We are committed to safeguarding the security of your personal data while maintaining its use for the purposes outlined in this Privacy Policy.

Thank you for your cooperation and trust in Velnyx!

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